Privacy Policy

Updated: 11 April 2020.

Genwebshop.co.za is a service provided by The Genealogical Society of South Africa. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Genwebshop.co.za collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Transactions conducted via our services.

How do we collect your data?

You directly provide Genwebshop.co.za with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our services or via email.
  • Use or view our website via your browser's cookies.

Genwebshop.co.za may also receive your data indirectly from the following sources:

  • Transcriptions of census or voters roll data.
  • Submissions of genealigical data for inclusion in our data collections

How will we use your data?

Genwebshop.co.za collects your data so that we can:

  • Process your order and manage your account.

When Genwebshop.co.za processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Genwebshop.co.za securely stores your data at our data centre which is Cloud based.

What are your data protection rights?

Genwebshop.co.za would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Genwebshop.co.za for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Genwebshop.co.za correct any information you believe is inaccurate. You also have the right to request Genwebshop.co.za to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Genwebshop.co.za erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Genwebshop.co.za restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Genwebshop.co.za's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Genwebshop.co.za transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Privacy policies of other websites

The Genwebshop.co.za website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Genwebshop.co.za keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 April 2020.

How to contact us

If you have any questions about Genwebshop.co.za's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: secretary@genza.org.za

Call us: +27 83 380 0574

Or write to us at: GSSA, P O Box 75293, Lynnwoodrif, 0040

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Genwebshop.co.za has not addressed your concern in a satisfactory manner, you may contact the POPI Regulator's Office.

Email: inforeg@justice.gov.za

Address: Regulator, P O Box 31533, Braamfontein, 2017